Right of withdrawal

Right of withdrawal

Information on the right of withdrawal for consumers in accordance with legal requirements

Cancellation policy & cancellation form

1. Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier,

  • You have taken possession of the goods when you receive one or more goods as part of a single order and these were delivered together;
  • you have taken possession of the last item if you have ordered several items as part of a single order and these were delivered separately;
  • have taken possession of the last partial shipment or the last piece, if the goods are delivered in several partial shipments or pieces.

To exercise your right of withdrawal, you must inform us (Nagerteppich.de, Am Schlarpfengrund 8, 86684 Holzheim, Germany, Tel.: 08276 8874530, E-Mail: info@nagerteppich.de) inform us of your decision to withdraw from this contract by means of a clear statement (e.g. by letter, fax or e-mail).

You can use the attached [document/tool/etc.] for this purpose. Sample cancellation form use, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

2. Consequences of revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the cheapest standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

For this refund, we will use the same payment method you used for the original transaction, unless we have expressly agreed otherwise with you. Under no circumstances will you be charged any fees for this refund.

We may refuse reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return or hand over the goods to us immediately and in any case no later than 14 days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of 14 days has expired.

You bear the direct costs of returning the goods. If the goods cannot be returned by normal mail due to their nature, you bear the direct costs of return up to the amount of [Betrag] EUR.

You are only liable for any diminished value of the goods if this diminished value is due to handling of the goods that was not necessary for testing their condition, properties, and functionality. This corresponds to what would be permitted in a retail store.

3. Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to contracts for the delivery of:

  • Goods that are not prefabricated and for whose production an individual selection or specification by the consumer is decisive or that are clearly tailored to the personal needs of the consumer;
  • Goods that can spoil quickly or whose expiration date would be quickly exceeded;
  • sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
  • Audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.

4. Sample cancellation form

(If you want to revoke the contract, please fill out this form and send it back.)

To:
Rodent carpet.de
At Schlarpfengrund 8
86684 Holzheim
Germany
E-mail: info@nagerteppich.de

I/We hereby revoke () the one from me/us () concluded contract for the purchase of the following goods ()/the provision of the following service ():

Ordered on () ____________ / received on () ______________

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if notification is on paper):

Datum: ______________

(*) Delete where not applicable.

Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

B. Withdrawal Form

If you want to revoke the contract, please fill out this form and send it back.

An

Rodent carpet.de
At Schlarpfengrund 8
86684 Holzheim
Germany

Email: info at nager carpet.de

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

_______________________________________________________

_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

________________________________________________________
Name of consumer(s)

________________________________________________________
Address of the consumer(s)

________________________________________________________
Signature of the consumer(s) (only for notifications on paper)

_________________________
Datum

(*) Delete where not applicable

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